Support
How can we help you?
Our team is here to help you get the most out of AskElephant. Choose how you'd like to reach us.
Live Chat
Chat with our team in real-time during business hours.
Send us a message
Get in touch with our team.
Fill out the form and we'll get back to you within 24 hours. For urgent issues, please use live chat or email us directly.
FAQs
Frequently asked questions
Find quick answers to common questions. Can't find what you're looking for? Contact us above.
How do I reset my password?
Click 'Forgot Password' on the login page and enter your email. You'll receive a reset link within a few minutes.
How do I connect my CRM?
Go to Settings → Integrations and select your CRM. Follow the authorization flow to connect your account securely.
Why aren't my calls being recorded?
Make sure the AskElephant bot is invited to your calendar and has permission to join meetings. Check your integration settings.
How do I add team members?
Navigate to Settings → Team and click 'Invite Member'. Enter their email and select their role to send an invitation.
What's included in each pricing tier?
Visit our pricing page for a detailed breakdown of features included in Essential, Unlimited, and Enterprise plans.
How do I cancel my subscription?
Contact our support team or go to Settings → Billing → Manage Subscription. We're happy to discuss any concerns first.
Still need help?
Our team is standing by to help you succeed with AskElephant. Book a call and we'll walk through your questions together.